If you damage or lose library materials, you should preferably replace the material with same or corresponding work (latter only with the library's agreement). If this is not possible, you must reimburse the library for the cost of acquiring the item or the cash value of acquiring a replacement.
A videocassette, DVD or CD-ROM must always be compensated for by paying the compensation fee ordered by the library, because the videos etc. sold through normal shops are not licensed for use by libraries (public viewing rights). The replacement fines must be paid within four weeks of notice.
The library is not responsible for any damages which the recordings or programs you have borrowed possibly cause to your PC or other devices.
Late fines and collection charges
If you return the borrowed items after the due date, you will be charged an overdue fine according to the list of fees.
The first overdue notice will be sent three days after the due date. An overdue fine will be collected if the notice has been sent, even if it has not reached the receiver. The second notice will follow two weeks after the first, if the material has not been returned. The third notice includes an invoice billing for the cost of the unreturned material. If needed, legal proceedings will be initiated to collect the reimbursement at great additional costs to the client.
The easiest way to pay your overdue fine is at the loan desk when returning the materials. Unpaid fines are added to your debt account in the customer database. The maximum allowable debt is 10 €. You can pay the debt in full or in parts. You must pay all of your debt to the library, no matter how small amount, at the end of each year.
You will be placed in loan ban if
- you do not return your materials after two notices
you do not replace (or reimburse for) damaged or lost materials
you have debts more than the maximum allowable amount (10 €).